Privacy Policy
DREAMS THIRD
EYE INNOVATIVE (OPC) PRIVATE LIMITED, and its subsidiaries or Parent Companies
(collectively “DREAMS SMART HOME ”) are committed to
protecting your privacy and providing you with a positive experience on our
websites and in using our products and services (“Solution” or “Solutions”).
This
Privacy Statement applies to DREAMS SMART HOME websites and Solutions that link
to or reference this Statement and describes how we handle personal information
and the choices available to you regarding collection, use, access, and how to
update and correct your personal information. Additional information on our
personal information practices may be provided in offer descriptions,
supplemental privacy statements, or notices provided prior to or at the time of
data collection. Certain DREAMS SMART HOME parent or subsidiary websites may
have their own privacy statement that describes how we handle personal
information for those websites specifically. To the extent a notice provided at
the time of collection or a website or Solution specific privacy statement
conflict with this Privacy Statement, such specific notice or supplemental
privacy statement will control.
Collection of Your Personal Information
We may collect data, including personal, device
information, about you as you use our websites and Solutions and interact with
us. “Personal information” is any information that can be used to identify an
individual, and may include name, address, email address, phone number, login
information (account number, password), marketing preferences, social media
account information, or payment card number. If we link other data with your
personal information, we will treat that linked data as personal information.
We also collect personal information from trusted third-party sources and
engage third parties to collect personal information to assist us.
We collect personal information for a variety of
reasons, such as:
We and the third parties we engage may combine the
information we collect from you over time and across our websites and Solutions
with information obtained from other sources. This helps us improve its overall
accuracy and completeness, and also helps us better tailor our interactions
with you.
If you choose to provide DREAMS SMART HOME with a
third party’s personal information (such as name, email, and phone number), you
represent that you have the third party’s permission to do so. Examples include
forwarding reference or marketing material to a friend or sending job
referrals. Third parties may unsubscribe from any future communication
following the link provided in the initial message. In some instances, DREAMS
SMART HOME and the third parties we engage may automatically collect data
through cookies, web logs, web beacons, and other similar applications. This
information is used to better understand and improve the usability,
performance, and effectiveness of the website and to help tailor content or
offers for you.
When you use parts of the Service that require
Hardware, we may collect Information from that Hardware, such as model and
serial number, Hardware activity logs, and historic and current Hardware
configuration. We also collect usage data from your Hardware, such as what
devices are plugged into the Hardware, the location of the Hardware, whether
Hardware is in dimmable mode or is in use, and how much electricity is being
consumed by devices plugged into any Hardware.
Uses of Your Personal Information
We may use your personal information for the purposes of operating our
business, delivering, improving, and customising our websites, mobile
applications and Solutions, sending marketing and other communications related
to our business, and for other legitimate purposes permitted by applicable law.
Some of the ways we may use personal information include:
You can edit your communication preferences at any
time. See Your Choices and Selecting Your Communication Preferences below.
In general, DREAMS SMART HOME may use your
Registration Data and/or other information or data we receive or collect, as
well as data we derive or infer from combinations of the foregoing, for a
variety of purposes, such as:
*To facilitate the creation of and secure your
account on the Service.
*To customise and personalise the advertising and
other content we deliver to you both on the Service and via partners. We use
this information to provide you with relevant and interesting advertising and
other content.
*To measure and analyse Service usage and enhance
the user experience on our Service. This helps us continue to build a better
Service for you.
*To send you information that you agreed to
receive.
*To pay third party fees for the content you see in
the app.
Email Address: We may work with data partners and
advertising platforms to help increase the relevancy of ads we provide to our
listeners. In doing so, we may use information representing an encrypted or
hashed value derived from information we have received, such as your email
address, in connection with these partners and platforms.
The Service may share information we receive or
collect in a variety of ways, such as: Sharing of Personally Identifiable
Information: We do not share personally identifiable information with third
parties other than as described in this policy. However, we may share your
information, including personally identifiable information, in order to (i) protect or defend the legal rights or property of DREAMS
SMART HOME, or the legal rights of our business partners, employees, agents,
and contractors (including enforcement of our agreements); (ii) protect the
safety and security of DREAMS SMART HOME users or members of the public
including acting in urgent circumstances; (iii) protect against fraud or to conduct
risk management; or (iv) comply with the law, legal process, or legal requests.
Additionally, we may share your data, including any personally identifiable
information, with our successor in interest in the event of a corporate
reorganisation, merger, or sale of all or substantially all of our assets.
Sharing of Device Data: DREAMS SMART HOME may share
information from devices you use to access the Service with its advertising and
other partners. We share this information for a variety of purposes such as
advertising frequency capping, tracking advertising conversion events,
estimating the number of unique users, security and fraud detection, targeted
advertising, debugging problems with the Service, and for providing you with
more relevant advertisements.
Sharing of Anonymised, Non-Personally Identifiable
or Aggregated Data: DREAMS SMART HOME may share with third parties,
advertisers, and/or business partners anonymised, non-personally identifiable,
or aggregated data we receive or collect, such as de-identified Registration
Data, Content Data and Device Data. We share such information for a variety of
reasons, such as to analyse Service usage, improve the Service, improve the
serving of advertisements, or for other purposes. The use and disclosure of
such anonymised, non-personally identifiable, or aggregated information is not
subject to any restrictions under this policy.
Information You Disclose in a Public Profile or in
Public Forums: The DREAMS SMART HOME Service offers publicly accessible and
available pages on social media platforms. You should be aware that any
information you provide or post in these areas may be read, collected, and used
by others who access them. If your profile is public, any information you place
in your user profile, including biographical information, the people you are
following, and the people whom you allow to follow you, may be read, collected,
and used by others who access them. To request removal of such information from
our public forums, contact us at support@dreamssmarthome.in
Access to and Accuracy of Your Personal Information
We need your help in keeping your personal
information accurate and up to date. We provide a number of options to access,
correct, suppress, or delete your personal information:
Your Choices and Selecting Your Communication
Preferences
We give you the choice of receiving a variety of
information related to our Solutions. You can manage your communication
preferences through the following methods:
DREAMS THIRD EYE INNOVATIVE (OPC) PRIVATE LIMITED,
A-202 NILKANTH RESIDENCY,NEAR
MAHENDRA BROTHERS
OPP OM PARTY PLOT , GANDEVI
ROAD,JAMALPUR
NAVSARI, GUJARAT - 396445. INDIA
Please be sure to include your name, email address,
and specific, relevant information about the material you no longer wish to
receive.
These choices do not apply to service notifications
or other required communications that are considered part of certain Solutions,
which you may receive periodically unless you stop using or cancel the Solution
in accordance with its terms and conditions. With your permission, we may also
share your personal information with DREAMS SMART HOME business partners or
vendors, so they may send you information about products or services that may
be of interest to you. To opt-out of this sharing with third parties for their
marketing purposes, click here
By using our websites, Solutions, or otherwise
providing personal information to us, you agree that we may communicate with
you electronically regarding security, privacy, and administrative issues
relating to your use. For example, if we learn of a security system’s breach,
we may attempt to notify you electronically by posting a notice on our
websites, by sending an email, or otherwise contacting you through mobile.
Sharing Your Personal Information
We may share your personal information with third
parties for the purposes of operating our business, delivering, improving, and
customising our Solutions, sending marketing and other communications related
to our business, and for other legitimate purposes permitted by applicable law
or otherwise with your consent.
We may share personal information in the following
ways:
Security of Your Personal Information
We intend to protect the personal information
entrusted to us and treat it securely in accordance with this Privacy
Statement. DREAMS SMART HOME implements physical, administrative,
and technical safeguards designed to protect your personal information from
unauthorised access, use, or disclosure. We also contractually require that our
suppliers protect such information from unauthorised access, use, and
disclosure. The Internet, however, cannot be guaranteed to be 100% secure, and
we cannot ensure or warrant the security of any personal information you
provide to us.
Retention of Personal Information
We will retain your personal information as needed
to fulfil the purposes for which it was collected. We will retain and use your
personal information as necessary to comply with our business requirements,
legal obligations, resolve disputes, protect our assets, and enforce our
agreements.
Use of Cookies and other Web Technologies
Like many websites, DREAMS SMART HOME uses
automatic data collection tools, such as cookies, embedded web links, and web
beacons. These tools collect certain standard information that your browser
sends to our website. Examples include your browser type and the address of the
website from which you arrived at our website.
They may also collect information about:
Some web browsers may give you the ability to
enable a “do not track” feature that sends signals to the websites you visit,
indicating that you do not want your online activities tracked. This is
different from blocking or deleting cookies, as browsers with a “do not track”
feature enabled may still accept cookies.
No industry standard currently exists on how
companies should respond to “do not track” signals, although one may develop in
the future. DREAMS SMART HOME websites do not currently recognise and respond
to “do not track” signals. If we do in the future, we will describe how in this
Privacy Statement. Learn more information about “do not track”.
We partner with third parties to display
advertising on our website or to manage our advertising on other sites. Our
third-party partners may use cookies or similar technologies in order to
provide you with advertising based on your browsing activities and interests.
You may opt out of this advertising.
Linked Websites
We may provide links to other third-party websites
and services that are outside our control and not covered by this Privacy
Statement. We encourage you to review the privacy statements posted on those
websites (and all websites) you visit.
Forums and Chat Rooms
If you participate in a discussion forum, local
communities, or chat room on a DREAMS SMART HOME website, you should be aware
that the information you provide there (i.e. your public profile) will be made
broadly available to others, and could be used to contact you, send you
unsolicited messages, or for purposes neither DREAMS SMART HOME nor you have
control over. Also, please recognise that individual forums and chat rooms may
have additional rules and conditions. DREAMS SMART HOME is not responsible for
the personal information or any other information you choose to submit in these
forums. To request removal of your personal information from our blog or
community forum, contact us at support@dreamssmarthome.in . In some cases, we may not be
able to remove your personal information, in which case we will let you know if
we are unable to do so and why.
Children’s Privacy
DREAMS SMART HOME encourages parents and guardians
to take an active role in their children’s online activities. DREAMS SMART HOME
does not knowingly collect personal information from children without
appropriate parental or guardian consent. If you believe that we may have
collected personal information from someone under the applicable age of consent
in your country without proper consent, please let us know using the methods
described in the Contact Us section and we will take appropriate measures to
investigate and address the issue promptly.
How to Contact Us
We value your opinions. Should you have questions
or comments related to this Privacy Statement, please email our
privacy team at support@dreamssmarthome.in
alternatively, writ to:
DREAMS THIRD EYE INNOVATIVE (OPC) PRIVATE LIMITED,
A-202 NILKANTH RESIDENCY,NEAR
MAHENDRA BROTHERS
OPP OM PARTY PLOT , GANDEVI ROAD,JAMALPUR
NAVSARI, GUJARAT - 396445. INDIA
Updates to this DREAMS SMART HOME Privacy Statement
We may update this Privacy Statement from time to
time. If we modify our Privacy Statement, we will post the revised version
here, with an updated revision date. You agree to visit these pages
periodically to be aware of and review any such revisions. If we make material
changes to our Privacy Statement, we may also notify you by other means prior
to the changes taking effect, such as by posting a notice on our websites or
sending you a notification. By continuing to use our website after such
revisions are in effect, you accept and agree to the revisions and to abide by
them.
Last
update: 5/04/2023